- Denmark’s Industriens Pension has received the pension industry’s best ratings for its digital solutions in an annual report on Danish financial services companies’ digital solutions from analysis company Wilke and FinansWatch.

Out of 10 questions, the pension provider received the best ratings in nine categories.

Industriens Pension CEO, Laila Mortensen, said: "We are extremely pleased with the great ratings. We work hard to continuously develop user-friendly and relevant self-service tools, and well-functioning digital communication is a really important area for us.

“It's not easy, so it's extra nice to be recognised that it works. The products and the various services must first and foremost be simple and work well in practice.”

- The Dutch pension fund Pensioenfonds Zorg en Welzijn (PFZW) has announced that it will not increase pension payments in January 2025.

PFZW explained that it needs a “healthy financial position” as it prepares to transition to the new scheme on 1 January 2026. It is currently agreed that pensions will only increase if the funding ratio is above 110 per cent. On the reference date of 30 September, the funding ratio was 109.8 per cent. However, it added that over the past three years, it has been able to increase pensions by 13 per cent.

- Almost eight out of 10 users of the Norwegian Labour and Welfare Administration (NAV) are satisfied with its services overall, a survey by Opinion of 137,157 on behalf of NAV has found.

Satisfaction with NAV has increased from 76 per cent last year to 78 per cent this year. Confidence in Nav has risen from 71 per cent in 2023 to 74 per cent this year, which is the highest level since the surveys began in 2016.

Commenting, NAV labour and welfare director, Hans Christian Holte, said: "It's very important that our users are satisfied with us. We still have room for improvement, but this is still a tribute to our employees who work every day to provide the best possible help to those who need us.”

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